Common Problems

  • 1

    Kanji in Context missing kanji

    Totsigots · 0 · Posted

    Currently Ringotan goes up to around 1950 kanji using the Kanji in Context textbook. I'd like to see the rest of the kanji from the book be uploaded to the app. 

  • 1

    "Limit Kanji Per Day" not allows entering decimal number

    NightDice · 2 · Last reply by NightDice

    In the days field of "Set Daily New Kanji Limit" (when tapping on the enabled "Limit Kanji Per Day" option) I cannot enter decimal numbers.

    I cannot enter a point "." to get for example 0.5 days (it just does not enter the point when tapping "." on the phone keyboard) and when I use a comma "," instead, it registers the number as if the comma was not present, e. g. entering "1,5" changes it to 15 days.

    Since the default value was 0.5 days I know decimal numbers should be possible. But after changing to an integer I

  • 1

    倒 stroke order detection is incorrect

    Jae An · 0 · Posted

    The third stroke of 倒's start and end are shown correctly (the < like stroke), however it will be marked as incorrect if you do not write it the opposite way it is shown.

  • 1

    緯度 wrong audio

    Hayden Bye · 0 · Posted

    For the kanji 緯 the furigana for 緯度 is けい but audio is りくさつ

  • 1
    Acknowledged

    katakana letter o missing

    Lacilaci Feyoung · 3 · Last reply by BlueRaja

    Can you add this missing letter please.

  • 1
    Solved

    ヲ katakana

    William DW · 1 · Last reply by BlueRaja

    While I understand it may not be commonly used anymore, some of us are required to learn it for class. It would be super helpful for those of us that do, if this katakana could be added to the custom lessons.

  • 1

    厶 radical problem

    Chico99 · 0 · Posted

    Diagonal writing movement, from top right to bottom left, doesn´t work properply in kanji with the 厶 radical. I am using android.

  • 1

    Lessons don’t pop up on the first introductory sequence for Tobira

    Tobirakun · 1 · Last reply by Tobirakun

    Not sure why but when I first downloaded the app and whenever I reset the data and chose Katakana and Tobira, nothing shows up on my lesson plan (the “This Lesson” tab said there are none.) Once I switched the book to genki and back to Tobira, the lessons finally showed up, but now I can’t adjust where I want to start from.

  • 1

    No account system what if the app is deleted, means all progess gone forever?

    Litwickclub · 0 · Posted

    Please add an account system asap to login and save progress online because if you lose your phone or delete the app all progress is lost 😨 ok edit: you can save via export and importing. I appreciate that.