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Stuck at loading screen

Hi, After the new update, when I clicked "Study" button I get stuck in loading screen forever. I tried resetting app, importing data, starting from zero, turning on and off tutorial but nothing worked so far.

Just one little note; when I reset the app I was able to study from zero for once but when I finished it, I couldn't continue with second lesson. Stucked again.

Is there any where that I can download previous version?  

OS: Android 9

Phone: Alcatel 3 

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4 replies

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Hey Vicc - could you go to Options --> Export Backup, and send me a copy of your backup file? I will take a look at this as soon as possible

Also, how long are you waiting at the loading screen? This might be related to
https://ringotan.helprace.com/i163-begin-lesson-screen-is-stupidly-slow
which I will be fixing soon

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M

Same issue here. Started reviewing after the update but stopped after a few kanji. When I came back it wouldn't load. I waited 5 full minutes and nothing happened.

Also, what would be the best way to send the backup file?

Device: Galaxy Tab S6 Lite, Android 11, OneUI 3.1

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I'm not sure if this site allows posting files.  If not, email it to me at BlueRaja.admin@gmail.com

I've pushed a possible fix to the Google Play Store, v0.11.1.  Please let me know if this fixes the issue.

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V

Hi BlueRaja, Your immediate patch fixed the issue for me. I tried a little and everything seems ok. 

Thanks for solving the problem this quickly. 

Other than this, do you have any plans for making earlier releases available as .apk file? Like uploading on official website or Google Drive etc. 

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Google supports "closed beta tests" but currently I'm the only person in it. I don't really have enough users yet for it to make sense.

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