Common Problems: | Ringotan Support

Horizontal layout looks horrible

BlueRaja — Wed, 17 Aug 2016 13:48:26 +0000

The layout when rotating the phone looks horrible. Create a new layout, or prevent rotation.

Some kanji have incorrect pronunciation

BlueRaja — Tue, 06 Sep 2016 21:10:35 +0000

Example:
- 下 - した
- 本 - ほん
- 中 - なか

Don't re-show items already correctly answered, in review only

BlueRaja — Thu, 18 Aug 2016 08:14:14 +0000

[ios] Ringotan disabling background audio

BlueRaja — Sat, 15 Apr 2023 07:24:42 +0000

According to DynamiteGazelle on Reddit, Ringotan disables music that's playing in the background when it plays audio. It should not do that.

Translation error for 言

Jacopo — Sat, 23 Mar 2024 11:12:26 +0000

言う is translated to "to go".

Figure out why there's a large time gap between review items sometimes

BlueRaja — Wed, 19 May 2021 19:50:09 +0000

Date last attempted not updating

BlueRaja — Mon, 10 Oct 2016 07:45:02 +0000

Finished a review, missing several kanji. In the next review, first kanji was the same as the last kanji from the previous one!

Crash when leaving app open then relaunching

BlueRaja — Wed, 17 Mar 2021 09:23:06 +0000

Repro steps:
1. Launch app
2. Hit 'back' button
3. Launch app again from app launcher icon

App crashes

[ios] Definition popup showing next kanji for one frame

BlueRaja — Mon, 11 Mar 2024 00:56:35 +0000

Reported as a comment here

悠 rendering error

Paul Hampson — Tue, 28 May 2024 01:38:25 +0000

The character 悠 shows an error (a hole) in its 5th stroke.

I'll add a screenshot later.

Iku 行 (go) and IU 言 (say) have the wrong definitions, they are reversed

Geoff — Thu, 23 Jan 2025 08:27:31 +0000

These two basic kanji have their definitions swapped by accident

During review, wrong answer is given as very next question

BlueRaja — Sun, 04 Sep 2016 16:50:45 +0000

Only blank field, not able to Draw kanji

ダヴィドグルーバー — Thu, 18 Mar 2021 05:06:03 +0000

Hello, i have the following Problem: when i Start a Lessons, it only Shows me the grid/field, but im Not able to Draw in it and j also Dont See the lines. Im using the samung Galaxy S10+.

Crash after completing lesson

BlueRaja — Fri, 19 Mar 2021 02:31:13 +0000

One user reported that Ringotan crashed after completing a lesson.

Samsung J3, Android 5.1.1

pixel 3 : pressing study freeze the app

Thomas Alard — Thu, 18 Mar 2021 19:24:20 +0000

Whenever I click on the study button, it takes me to the lesson view with the start button but the app freeze and I have to kill it to restart it.

'Clear' button on custom review filters is hard to hit

BlueRaja — Wed, 31 Mar 2021 03:08:58 +0000

Kanji not centered on the drawing box

meghe — Sat, 17 Apr 2021 00:30:28 +0000

This is noticeable on both mobile (set on 100% test area size) and tablet (50% area size). Some strokes would even go a few pixels beyond the box.

Stuck at loading screen

Vicc — Thu, 29 Apr 2021 20:23:21 +0000

Hi, After the new update, when I clicked "Study" button I get stuck in loading screen forever. I tried resetting app, importing data, starting from zero, turning on and off tutorial but nothing worked so far.

Just one little note; when I reset the app I was able to study from zero for once but when I finished it, I couldn't continue with second lesson. Stucked again.

Is there any where that I can download previous version?

OS: Android 9

Phone: Alcatel 3

Longer words don't appear properly

BlueRaja — Tue, 08 Jul 2025 09:01:19 +0000

[ios] Study screen takes a long time to load

BlueRaja — Tue, 08 Jul 2025 09:01:34 +0000