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    <title>New Problems: | Ringotan Support</title>
    <description>New Problems</description>
    <generator>Helprace RSS</generator>
    <link>https://ringotan.helprace.com/s1-general/problems/new?format=rss</link>
    <item>
      <title>Filtering and Ramdomized Review</title>
      <description><![CDATA[<p>Not sure if it’s possible/allowed, but I’d be happy to pay for these changes if possible!  Every so often I like to review all the Kanji I know. However, to do this with the current filtering options means that I have to work in huge bunches in the custom review section. The selections are either many hundreds at a time if I sort, or 10 with the standard lesson selection.</p>
<p>Filtering only slightly helps this issue and can become pretty tedious. Additionally, some Kanji might jump from one section to another after a review. To further exacerbate this issue, if[_cuted_]</p>]]></description>
      <pubDate>Sat, 18 Apr 2026 17:07:36 +0000</pubDate>
      <link>https://ringotan.helprace.com/i595-filtering-and-ramdomized-review</link>
      <guid>https://ringotan.helprace.com/i595-filtering-and-ramdomized-review</guid>
      <author>TimV</author>
      <dc:creator>TimV</dc:creator>
      <content:encoded><![CDATA[<p>Not sure if it’s possible/allowed, but I’d be happy to pay for these changes if possible! 
<br>
<br>
Every so often I like to review all the Kanji I know. However, to do this with the current filtering options means that I have to work in huge bunches in the custom review section. The selections are either many hundreds at a time if I sort, or 10 with the standard lesson selection.</p>
<p>Filtering only slightly helps this issue and can become pretty tedious. Additionally, some Kanji might jump from one section to another after a review. To further exacerbate this issue, if I do choose to select one of the large sections with hundreds of Kanji, my phone (iPhone) will often crash after 3-4 hundred, and there is no way for the app to parse those out. </p>
<p>This app is incredible, and has helped me learn Kanji faster than I ever expected! I couldn’t appreciate it more! However, this has become enough of an issue that I would be happy to pay a good amount to get additional filtering/sorting options. I’ve thought of many ways around this, and one might just be to add custom lengths of time under “Newest First” sort option.</p>
<p>While we are at it, if there was a way to select all kanji under a category, but then randomize the order they are presented for study, the app would be perfect from my perspective. 
<br>
<br></p>
<p>I can’t express my gratitude for Ringotan enough! Please reach out if there is any way to implement these features!</p>]]></content:encoded>
    </item>
    <item>
      <title>"Show actual Stroke" Option is showing only the last drawn stroke of a kanji</title>
      <description><![CDATA[<p>Hi, first of all: great app so far!</p> <p>I noticed however, that when using the "show wrong/actual strokes" button (X on bottom left), only the last drawn stroke of a Kanji is shown. I would like to directly compare all my actual strokes with the "ideal" Kanji to see the deviations</p>]]></description>
      <pubDate>Mon, 23 Mar 2026 23:39:45 +0000</pubDate>
      <link>https://ringotan.helprace.com/i594-show-actual-stroke-option-is-showing-only-the-last-drawn-stroke-of-a-kanji</link>
      <guid>https://ringotan.helprace.com/i594-show-actual-stroke-option-is-showing-only-the-last-drawn-stroke-of-a-kanji</guid>
      <author>PeppenDerReiter</author>
      <dc:creator>PeppenDerReiter</dc:creator>
      <content:encoded><![CDATA[<p>Hi, first of all: great app so far!</p>
<p>I noticed however, that when using the "show wrong/actual strokes" button (X on bottom left), only the last drawn stroke of a Kanji is shown. I would like to directly compare all my actual strokes with the "ideal" Kanji to see the deviations</p>
<p><img id="" src="https://ringotan.helprace.com/resources/tmp/2698348/1774308916/MTY68ogGUk1tY9uT0sEmSHO-9BBFY56A4cbIPAESXssXC-HdNcaETJxUnGqKdCqqKzYC3VqW5910SzKUgOz1brkX6g%7E%7E/Screenshot_20260323-235841.png" alt="Screenshot_20260323-235841.png" width="194" height="432" data-file="___chdfid_2698348___"></p>]]></content:encoded>
    </item>
    <item>
      <title>Unwelcome gift seems wrong</title>
      <description><![CDATA[<p>Hi,</p> <p>お土産、おみやげ、is this not rather a welcome gift than an unwelcome or unwanted gift? The translation says "unwelcome gift". </p> <p>Cheers</p>]]></description>
      <pubDate>Sun, 22 Mar 2026 11:15:36 +0000</pubDate>
      <link>https://ringotan.helprace.com/i593-unwelcome-gift-seems-wrong</link>
      <guid>https://ringotan.helprace.com/i593-unwelcome-gift-seems-wrong</guid>
      <author>Satoshi</author>
      <dc:creator>Satoshi</dc:creator>
      <content:encoded><![CDATA[<p>Hi,</p>
<p>お土産、おみやげ、is this not rather a welcome gift than an unwelcome or unwanted gift? The translation says "unwelcome gift". </p>
<p>Cheers</p>]]></content:encoded>
    </item>
    <item>
      <title>crash when trying to tap radical for 責</title>
      <description><![CDATA[<p>I have the radicals explanation function on. When I try to tap the top radical for 責, the app briefly freezes, then exits. </p>]]></description>
      <pubDate>Fri, 30 Jan 2026 09:50:46 +0000</pubDate>
      <link>https://ringotan.helprace.com/i589-crash-when-trying-to-tap-radical-for-%E8%B2%AC</link>
      <guid>https://ringotan.helprace.com/i589-crash-when-trying-to-tap-radical-for-%E8%B2%AC</guid>
      <author>punkheid</author>
      <dc:creator>punkheid</dc:creator>
      <content:encoded><![CDATA[<p>I have the radicals explanation function on. When I try to tap the top radical for 責, the app briefly freezes, then exits. </p>]]></content:encoded>
    </item>
    <item>
      <title>The current backup location is inaccessible on some devices</title>
      <description><![CDATA[<p>Android/data cannot be accessed on chrome OS devices due to scoped storage so the backup cannot actually be retrieved. A different accessible folder or choosing where to export would fix this</p>]]></description>
      <pubDate>Sun, 09 Nov 2025 00:00:12 +0000</pubDate>
      <link>https://ringotan.helprace.com/i582-the-current-backup-location-is-inaccessible-on-some-devices</link>
      <guid>https://ringotan.helprace.com/i582-the-current-backup-location-is-inaccessible-on-some-devices</guid>
      <author>Mike</author>
      <dc:creator>Mike</dc:creator>
      <content:encoded><![CDATA[<p>Android/data cannot be accessed on chrome OS devices due to scoped storage so the backup cannot actually be retrieved. A different accessible folder or choosing where to export would fix this</p>]]></content:encoded>
    </item>
    <item>
      <title>Missing Kanji in Minna no Nihongo Deck</title>
      <description><![CDATA[<p data-start="281" data-end="321">Hello,</p> <p data-start="323" data-end="391">I noticed that two kanji are missing in the Minna no Nihongo deck:</p> <ol data-start="392" data-end="424"> <li data-start="392" data-end="407"> <p data-start="395" data-end="407">読 (Unit 9)</p> </li> <li data-start="408" data-end="424"> <p data-start="411" data-end="424">妹 (Unit 19)</p> </li> </ol> <p data-start="426" data-end="537">Could you please check and add them to the deck? Also, could you consider adding a deck for Soumatome N3 Kanji?</p> <p data-start="539" data-end="605">Thank you for your work and for maintaining this great resource!</p>]]></description>
      <pubDate>Thu, 09 Oct 2025 10:39:36 +0000</pubDate>
      <link>https://ringotan.helprace.com/i579-missing-kanji-in-minna-no-nihongo-deck</link>
      <guid>https://ringotan.helprace.com/i579-missing-kanji-in-minna-no-nihongo-deck</guid>
      <author>Tai Vo</author>
      <dc:creator>Tai Vo</dc:creator>
      <content:encoded><![CDATA[<p data-start="281" data-end="321">Hello,</p>
<p data-start="323" data-end="391">I noticed that two kanji are missing in the Minna no Nihongo deck:</p>
<ol data-start="392" data-end="424">
<li data-start="392" data-end="407">
<p data-start="395" data-end="407">読 (Unit 9)</p>
</li>
<li data-start="408" data-end="424">
<p data-start="411" data-end="424">妹 (Unit 19)</p>
</li>
</ol>
<p data-start="426" data-end="537">Could you please check and add them to the deck?
<br data-start="474" data-end="477">
Also, could you consider adding a deck for <em data-start="520" data-end="534">Soumatome N3 Kanji</em>?</p>
<p data-start="539" data-end="605">Thank you for your work and for maintaining this great resource!</p>]]></content:encoded>
    </item>
    <item>
      <title>Crash at radicals 青</title>
      <description><![CDATA[<p>The App Crashes when I try to view the radicals for 青</p> <p>Thank you for this great App. I'm having a blast!</p>]]></description>
      <pubDate>Thu, 25 Sep 2025 09:23:00 +0000</pubDate>
      <link>https://ringotan.helprace.com/i577-crash-at-radicals-%E9%9D%92</link>
      <guid>https://ringotan.helprace.com/i577-crash-at-radicals-%E9%9D%92</guid>
      <author>Bennetseifert</author>
      <dc:creator>Bennetseifert</dc:creator>
      <content:encoded><![CDATA[<p>The App Crashes when I try to view the radicals for 青</p>
<p>Thank you for this great App. I'm having a blast!</p>]]></content:encoded>
    </item>
    <item>
      <title>Some kanji missing examples</title>
      <description><![CDATA[<p>We got an email report that some kanji were missing definitions in v25. Images here.</p>]]></description>
      <pubDate>Wed, 27 Aug 2025 08:50:42 +0000</pubDate>
      <link>https://ringotan.helprace.com/i572-some-kanji-missing-examples</link>
      <guid>https://ringotan.helprace.com/i572-some-kanji-missing-examples</guid>
      <author>BlueRaja</author>
      <dc:creator>BlueRaja</dc:creator>
      <content:encoded><![CDATA[<p>We got an email report that some kanji were missing definitions in v25. Images <a href="https://imgur.com/a/DV2Ult1" rel="nofollow">here</a>.</p>]]></content:encoded>
    </item>
    <item>
      <title>Word overlap</title>
      <pubDate>Sat, 23 Aug 2025 10:08:38 +0000</pubDate>
      <link>https://ringotan.helprace.com/i571-word-overlap</link>
      <guid>https://ringotan.helprace.com/i571-word-overlap</guid>
      <author>Crumbler</author>
      <dc:creator>Crumbler</dc:creator>
      <content:encoded><![CDATA[<p><img id="" src="https://ringotan.helprace.com/resources/tmp/2649415/1755943666/MTY6bXx309aoIb2uYhaeuYprmr6w2Au0FiRxK620dwl6neqln24BVvlus_jini87HgCyXon4VDHQPRMwOODQYhTCJw%7E%7E/g1.jpg" alt="g1.jpg" data-file="___chdfid_2649415___"></p>
<p><img id="" src="https://ringotan.helprace.com/resources/tmp/2649416/1755943699/MTY6Ty-Mz7Lxv2ydiYTUewwk_vOwXIRuuX5LjcoDx0yhgWW0fCc51wYNg2M_phwVXoNGgraUwFHGBkJnrMFMxvXl3Q%7E%7E/g2.jpg" alt="g2.jpg" data-file="___chdfid_2649416___"></p>]]></content:encoded>
    </item>
    <item>
      <title>Leaving study session</title>
      <description><![CDATA[<p>I am wondering if the following behaviors are as intended: If I do not complete all the steps for a new kanji during a study session, a second kanji appears in the subsequent session, resulting in a total of two (even though I had only configured for one). Additionally, if I leave kanji with errors uncleared during the review session, they seem to disappear afterward.</p>]]></description>
      <pubDate>Thu, 21 Aug 2025 14:02:18 +0000</pubDate>
      <link>https://ringotan.helprace.com/i570-leaving-study-session</link>
      <guid>https://ringotan.helprace.com/i570-leaving-study-session</guid>
      <author>marlanbar</author>
      <dc:creator>marlanbar</dc:creator>
      <content:encoded><![CDATA[<p>I am wondering if the following behaviors are as intended: If I do not complete all the steps for a new kanji during a study session, a second kanji appears in the subsequent session, resulting in a total of two (even though I had only configured for one). Additionally, if I leave kanji with errors uncleared during the review session, they seem to disappear afterward.</p>]]></content:encoded>
    </item>
    <item>
      <title>[Maui] Pickers still opening incorrectly</title>
      <description><![CDATA[<p>Repro(Android):</p> <p>1. Open the "Only learn x per day" open box</p> <p>2. Click the leftmost textbox</p> <p>3. Click save</p>]]></description>
      <pubDate>Sun, 20 Jul 2025 12:11:39 +0000</pubDate>
      <link>https://ringotan.helprace.com/i565-maui-pickers-still-opening-incorrectly</link>
      <guid>https://ringotan.helprace.com/i565-maui-pickers-still-opening-incorrectly</guid>
      <author>BlueRaja</author>
      <dc:creator>BlueRaja</dc:creator>
      <content:encoded><![CDATA[<p>Repro(Android):</p>
<p>1. Open the "Only learn x per day" open box</p>
<p>2. Click the leftmost textbox</p>
<p>3. Click save</p>]]></content:encoded>
    </item>
    <item>
      <title>Tapping too quickly after answer will skip a card</title>
      <description><![CDATA[<p>Background: when you’ve answered a card, if the answer is correct then instead of having to tap “next” you can just tap the background and you will advance to the next card.</p> <p>If you do this too quickly, you will sometimes see a card appear briefly but then immediately advance to the next card. That card will not show up later in the review, so it is effectively skipped.</p> <p> This was observed on the iOS app. </p> <p>v0.24.2 (release 59)</p>]]></description>
      <pubDate>Sun, 13 Apr 2025 15:20:11 +0000</pubDate>
      <link>https://ringotan.helprace.com/i553-tapping-too-quickly-after-answer-will-skip-a-card</link>
      <guid>https://ringotan.helprace.com/i553-tapping-too-quickly-after-answer-will-skip-a-card</guid>
      <author>Patrick </author>
      <dc:creator>Patrick </dc:creator>
      <content:encoded><![CDATA[<p>Background: when you’ve answered a card, if the answer is correct then instead of having to tap “next” you can just tap the background and you will advance to the next card.</p>
<p>If you do this too quickly, you will sometimes see a card appear briefly but then immediately advance to the next card. That card will not show up later in the review, so it is effectively skipped.</p>
<p> This was observed on the iOS app. 
<br>
<br></p>
<p>v0.24.2 (release 59)</p>]]></content:encoded>
    </item>
    <item>
      <title>Iku 行 (go) and IU 言 (say) have the wrong definitions, they are reversed</title>
      <description><![CDATA[<p>These two basic kanji have their definitions swapped by accident</p>]]></description>
      <pubDate>Thu, 23 Jan 2025 08:27:31 +0000</pubDate>
      <link>https://ringotan.helprace.com/i545-iku-%E8%A1%8C-go-and-iu-%E8%A8%80-say-have-the-wrong-definitions-they-are-reversed</link>
      <guid>https://ringotan.helprace.com/i545-iku-%E8%A1%8C-go-and-iu-%E8%A8%80-say-have-the-wrong-definitions-they-are-reversed</guid>
      <author>Geoff</author>
      <dc:creator>Geoff</dc:creator>
      <content:encoded><![CDATA[<p>These two basic kanji have their definitions swapped by accident</p>]]></content:encoded>
    </item>
    <item>
      <title>Kimi is translated with “he” instead of “you” </title>
      <description><![CDATA[<p>The kanji for kimi is translated with “he” instead of “you” </p>]]></description>
      <pubDate>Tue, 07 Jan 2025 21:39:33 +0000</pubDate>
      <link>https://ringotan.helprace.com/i544-kimi-is-translated-with-he-instead-of-you</link>
      <guid>https://ringotan.helprace.com/i544-kimi-is-translated-with-he-instead-of-you</guid>
      <author>Giulia Rontani</author>
      <dc:creator>Giulia Rontani</dc:creator>
      <content:encoded><![CDATA[<p>The kanji for kimi is translated with “he” instead of “you” </p>]]></content:encoded>
    </item>
    <item>
      <title>One Katakana letter (ヲ) is missing</title>
      <description><![CDATA[<p>The katakana letter ヲ is missing.</p>]]></description>
      <pubDate>Sat, 21 Dec 2024 19:40:43 +0000</pubDate>
      <link>https://ringotan.helprace.com/i543-one-katakana-letter-%E3%83%B2-is-missing</link>
      <guid>https://ringotan.helprace.com/i543-one-katakana-letter-%E3%83%B2-is-missing</guid>
      <author>Newgrounds0</author>
      <dc:creator>Newgrounds0</dc:creator>
      <content:encoded><![CDATA[<p>The katakana letter ヲ is missing.</p>]]></content:encoded>
    </item>
    <item>
      <title>No account system what if the app is deleted, means all progess gone forever?</title>
      <description><![CDATA[<p>Please add an account system asap to login and save progress online because if you lose your phone or delete the app all progress is lost 😨 ok edit: you can save via export and importing. I appreciate that.</p>]]></description>
      <pubDate>Wed, 20 Nov 2024 16:25:49 +0000</pubDate>
      <link>https://ringotan.helprace.com/i538-no-account-system-what-if-the-app-is-deleted-means-all-progess-gone-forever</link>
      <guid>https://ringotan.helprace.com/i538-no-account-system-what-if-the-app-is-deleted-means-all-progess-gone-forever</guid>
      <author>Litwickclub</author>
      <dc:creator>Litwickclub</dc:creator>
      <content:encoded><![CDATA[<p>Please add an account system asap to login and save progress online because if you lose your phone or delete the app all progress is lost 😨 ok edit: you can save via export and importing. I appreciate that.</p>]]></content:encoded>
    </item>
    <item>
      <title>Lessons don’t pop up on the first introductory sequence for Tobira</title>
      <description><![CDATA[<p>Not sure why but when I first downloaded the app and whenever I reset the data and chose Katakana and Tobira, nothing shows up on my lesson plan (the “This Lesson” tab said there are none.) Once I switched the book to genki and back to Tobira, the lessons finally showed up, but now I can’t adjust where I want to start from.</p>]]></description>
      <pubDate>Fri, 01 Nov 2024 17:17:19 +0000</pubDate>
      <link>https://ringotan.helprace.com/i536-lessons-don-t-pop-up-on-the-first-introductory-sequence-for-tobira</link>
      <guid>https://ringotan.helprace.com/i536-lessons-don-t-pop-up-on-the-first-introductory-sequence-for-tobira</guid>
      <author>Tobirakun</author>
      <dc:creator>Tobirakun</dc:creator>
      <content:encoded><![CDATA[<p>Not sure why but when I first downloaded the app and whenever I reset the data and chose Katakana and Tobira, nothing shows up on my lesson plan (the “This Lesson” tab said there are none.) Once I switched the book to genki and back to Tobira, the lessons finally showed up, but now I can’t adjust where I want to start from.</p>]]></content:encoded>
    </item>
    <item>
      <title>厶 radical problem</title>
      <description><![CDATA[<p>Diagonal writing movement, from top right to bottom left, doesn´t work properply in kanji with the 厶 radical. I am using android.</p>]]></description>
      <pubDate>Mon, 14 Oct 2024 07:58:39 +0000</pubDate>
      <link>https://ringotan.helprace.com/i533-%E5%8E%B6-radical-problem</link>
      <guid>https://ringotan.helprace.com/i533-%E5%8E%B6-radical-problem</guid>
      <author>Chico99</author>
      <dc:creator>Chico99</dc:creator>
      <content:encoded><![CDATA[<p>Diagonal writing movement, from top right to bottom left, doesn´t work properply in kanji with the 厶 radical. I am using android.</p>]]></content:encoded>
    </item>
    <item>
      <title>倒 stroke order detection is incorrect</title>
      <description><![CDATA[<p>The third stroke of 倒's start and end are shown correctly (the &lt; like stroke), however it will be marked as incorrect if you do not write it the opposite way it is shown.</p>]]></description>
      <pubDate>Tue, 20 Aug 2024 12:23:07 +0000</pubDate>
      <link>https://ringotan.helprace.com/i521-%E5%80%92-stroke-order-detection-is-incorrect</link>
      <guid>https://ringotan.helprace.com/i521-%E5%80%92-stroke-order-detection-is-incorrect</guid>
      <author>Jae An</author>
      <dc:creator>Jae An</dc:creator>
      <content:encoded><![CDATA[<p>The third stroke of 倒's start and end are shown correctly (the &lt; like stroke), however it will be marked as incorrect if you do not write it the opposite way it is shown.</p>]]></content:encoded>
    </item>
    <item>
      <title>"Limit Kanji Per Day" not allows entering decimal number</title>
      <description><![CDATA[<p>In the days field of "Set Daily New Kanji Limit" (when tapping on the enabled "Limit Kanji Per Day" option) I cannot enter decimal numbers.</p>
<p>I cannot enter a point "." to get for example 0.5 days (it just does not enter the point when tapping "." on the phone keyboard) and when I use a comma "," instead, it registers the number as if the comma was not present, e. g. entering "1,5" changes it to 15 days.</p>
<p>Since the default value was 0.5 days I know decimal numbers should be possible. But after changing to an integer I[_cuted_]</p>]]></description>
      <pubDate>Sun, 04 Aug 2024 12:29:19 +0000</pubDate>
      <link>https://ringotan.helprace.com/i518-limit-kanji-per-day-not-allows-entering-decimal-number</link>
      <guid>https://ringotan.helprace.com/i518-limit-kanji-per-day-not-allows-entering-decimal-number</guid>
      <author>NightDice</author>
      <dc:creator>NightDice</dc:creator>
      <content:encoded><![CDATA[<p>In the days field of "Set Daily New Kanji Limit" (when tapping on the enabled "Limit Kanji Per Day" option) I cannot enter decimal numbers.</p>
<p>I cannot enter a point "." to get for example 0.5 days (it just does not enter the point when tapping "." on the phone keyboard) and when I use a comma "," instead, it registers the number as if the comma was not present, e. g. entering "1,5" changes it to 15 days.</p>
<p>Since the default value was 0.5 days I know decimal numbers should be possible. But after changing to an integer I apparently cannot go back to a decimal number. I would like to set the limit to 5 new kanji every half day, so being able to reset to the default value would already solve my problem. The true solution though, I suppose, is to allow entering decimal numbers.</p>]]></content:encoded>
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